We want to work with you to make sure that your upgrade experience is easy, fast, and as cost-effective as possible. We recommend not waiting until the last minute so that your upgrade can be done in an orderly fashion to further ensure as little disruption as possible. Upgrading your QuickBooks data is typically a simple and trouble-free process, however, sometimes upgrading to a new release can take a bit of time and planning. As an Elite QuickBooks Solution Provider, Out Of The Box Technology is able to provide your upgrade at a discount. If you are using QuickBooks version 2011 and want to continue to use live technical support or any of the add-on services, you should upgrade to the current version. Live telephone support on a pay-per-use basis.Active QuickBooks Care Protection Plan with automatic renewal.Support for installation, upgrades, error messages, and product defects.Technical support plans-All QuickBooks products.Live Technical Support and Online Backup.Enterprise Solutions Full Service Plan (FSP).Accountant’s Copy File Transfer (ACFT) service.Online Payment Processing (Intuit Payment Network).Billing Solution (formerly QuickBooks Online Billing).QuickBooks Pro, Premier, and QuickBooks Enterprise Solutions 11 You will need to upgrade your QuickBooks before May 31 st to retain access to the following add-on services and live support. If you don’t use Intuit’s live technical support or any of the add-on services, and are happy with your current version of QuickBooks, you can continue to use it. QuickBooks Premier Accountant Edition 2011.QuickBooks products for which services will be discontinued after May 31, 2014: If you are using one of these products and want to maintain access to live technical support and add-on services, you will need to upgrade to the latest version of QuickBooks. Products affected by service discontinuation as of May 31, 2014, are listed below. What this means is that Intuit support is discontinued for these products, including technical support as well as add-on services such as Payroll, Credit Card Processing, QuickBooks Email, and Online Banking. QuickBooks Inventory Tracking to FishbowlĮach year in May, Intuit officially “sunsets” older versions of QuickBooks software, specifically versions more than three years old.
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